NHS prescriptions
Your NHS prescriptions, ready at Longton Pharmacy
Choose us as your pharmacy once, and your GP will send your NHS prescriptions straight to us electronically. No paper to collect, nothing to upload. Just pick up your medicine from us at Longton Exchange.
Three ways to choose us as your pharmacy
This is called nominating a pharmacy. It's free, takes a couple of minutes, and stays in place until you change it.
In the NHS App
Log in, select Prescriptions, then Choose a pharmacy (or Your chosen pharmacy to change it). Search for Longton Pharmacy or our postcode, ST3 2JH.
NHS App helpAt your GP surgery
Ask your GP surgery to send your prescriptions to Longton Pharmacy. They'll update your record so future prescriptions come straight to us.
In the pharmacy
Pop in and ask. With your agreement, we can set up the nomination for you. You'll need your name, address and date of birth.
Repeat prescriptions
If you take medicine regularly, order your repeat prescription through the NHS App, the NHS website or your GP surgery. Once your GP approves it, it comes straight to us.
Request it up to 5 working days before you need your medicine, so there's time for your GP to sign it and for us to get it ready.
Prescription charges
In England there's a charge for each item, unless you get free prescriptions. You usually don't pay if:
- You're 60 or over, or under 16
- You're 16 to 18 and in full-time education
- You're pregnant or have had a baby in the last 12 months, and have a valid maternity exemption certificate
- You have certain medical conditions and a valid medical exemption certificate
- You get certain benefits, or are named on an NHS low income scheme certificate
Some items, such as contraception, are always free. If you need several items, a prescription prepayment certificate (PPC) can save you money.
Common questions
Does it cost anything to nominate a pharmacy?
No. Choosing a pharmacy is free, and you can change it whenever you like through the NHS App, your GP surgery or a pharmacy.
How early should I order my repeat prescription?
The NHS recommends requesting it up to 5 working days before you need your medicine. Order through the NHS App, the NHS website or your GP surgery, and it will come to us once your GP has approved it.
Can someone else collect my prescription?
Yes, as long as you've asked them to. They'll need to know your name, address and date of birth, and may be asked to sign the back of the prescription form. For controlled medicines, we may ask them for proof of identity.
What do I need to bring?
Nothing for an electronic prescription. If you get free prescriptions or have a prepayment certificate, bring proof in case we need to see it.
I've changed pharmacy. Why did my prescription go to the old one?
Prescriptions you've already requested may still arrive at your previous pharmacy. New requests will come to us once the change has gone through.
What about private prescriptions?
Private prescriptions aren't part of the NHS system. You can upload yours securely online and we'll dispense it for collection or UK delivery.
Have a private prescription?
Upload it securely and we'll dispense it for collection or UK delivery.