Urine infection (UTI)
Treatment for uncomplicated urine infections (cystitis) in women, or a stand-by supply to keep for when you need it, for example when travelling.
- 3-day course
- Reviewed by a UK pharmacist
- Only charged if approved
Complete a consultation
Choose a treatment and answer a few confidential health questions. It takes a few minutes.
Pharmacist review
A pharmacist checks it's safe and right for you. We only take payment if it's approved.
Delivered discreetly
Sent in plain packaging, or collect it from the pharmacy in Longton.
Start your consultation
Answer a few questions about your health first. You'll see the treatments available at the end, and our pharmacist checks your choice is right for you before anything is supplied.
- Start consultation
Online consultation
Urine infection (UTI) treatment
- About 5 minutes, all online
- Reviewed by our pharmacist
- Only charged if your treatment is approved
- Start consultation
Online consultation
Urine infection (UTI) stand-by supply
- About 5 minutes, all online
- Reviewed by our pharmacist
- Only charged if your treatment is approved
Patient information
About urine infections (cystitis)
Cystitis is an infection of the bladder. It's the most common type of urine infection (UTI) in women, and many women have one at some point.
Typical symptoms are pain or burning when you wee, needing to wee more often or more urgently, cloudy or strong-smelling urine, and pain low in your tummy. Mild cystitis sometimes clears up on its own within a few days.
If treatment is right for you, our pharmacist can supply a short course of an antibiotic. You can also ask for an advance (stand-by) supply to keep for when you need it, for example when you're travelling.
Reviewed by Hinna Ahmed, Superintendent Pharmacist, on
This clinic could be right for you if
- You're a woman aged 18 to 64 and not pregnant
- You have symptoms of cystitis, such as burning when you wee or needing to go more often
- Or you get occasional UTIs and want a stand-by supply
Speak to a GP first if
- You're pregnant, or you're a man (men need to see a GP for UTI symptoms)
- You've had 2 UTIs in the last 6 months, or 3 in the last year
- Your symptoms haven't improved 48 hours after starting treatment, or come back soon after
- You have a urinary catheter, or kidney problems
- You have blood in your urine
Get urgent help from NHS 111 or 999 if
- A high temperature, or you feel shivery and shaky
- Pain in your back or side, below the ribs (this can mean a kidney infection)
- You feel confused, very drowsy, or are being sick
Common questions
How quickly will treatment work?
Most women start to feel better within a few days. Take the full course even if you feel better sooner. If you're not improving after 48 hours, speak to your GP or call NHS 111.
What is an advance (stand-by) supply?
It's a course of treatment to keep at home or take away with you, for women who get occasional UTIs and might not be able to reach a pharmacy quickly. You only start it if symptoms begin. Let us or your GP know whenever you use it.
What can I do to feel better?
Drink plenty of water, take paracetamol or ibuprofen for pain (if they're suitable for you), and avoid sex until you feel better. A hot water bottle on your tummy can also help.
Can men use this clinic?
No. UTIs in men need to be checked by a GP, as they're more likely to have another cause or to need a different treatment.
Why do you ask so many questions about antibiotics?
Using antibiotics only when they're needed helps stop bacteria becoming resistant to them. Our pharmacist follows national guidance to make sure an antibiotic is the right choice for you.
Other clinics
If you have severe symptoms, feel very unwell, or your symptoms keep coming back, please speak to your GP or call NHS 111. In an emergency call 999.